Guest blog by Nicolle Germain, MBA When was the last time you set a personal or professional goal for yourself? More specifically, when was the last time you challenged yourself – mentally, physically, intellectually, or emotionally?
Have you ever broken a promise? Most of us have at some point in time (whether you are open to admitting it or not). The dictionary defines the word Commit to Your Commitments ‘promise’ as a declaration that something will or will not be done. You might describe people that always keep their promises as…
Guest blog by Nicolle Germain, MBA Danke! Merci! Gracias! Maholo! Arigatô! Grazie! The word “thank you” can be said many ways – literally and figuratively.
Guest blog by Nicolle Germain, MBA The world of consumerism is changing. Find out what you can do to combat the challenges associated with customer service in April’s X5 CROPS Report. Customer Satisfaction This month’s feature article is: The Customer Service Evolution (listed below). Risk Management A major aspect of managing risk is ensuring you are delivering…
Guest blog by Nicolle Germain, MBA Effective teamwork is vital in and out of the workplace. The power of a group far surpasses the strength of one person alone.
Guest blog by Dennis Bridges, MBA Building your network of friends, colleagues, mentors, and others in your professional industry can help you further your career development. In this week’s video blog, Dennis Bridges explains the importance of following up after the initial contact with a new person. Sending a quick email or thank you note can make…
In our latest video blog, Matt Graff talks about the importance of providing value to your customers, even before you’ve closed the sale. By proving your worth to current and potential customers, you gain their trust, this paving the way for a great working relationship. In the times when many businesspeople are hesitant to share and communicate…
Guest blog by Nicolle Germain, MBA Have you ever found yourself saying: “Hindsight is 20/20”? I have definitely said it a few times in recent memory and this popular phrase sheds light on a great life lesson – the importance of reflection.
Guest blog by Dennis Bridges, MBA In the first video in our X5 Business Accelerator Series, Dennis Bridges talks about what to look for when searching for a business consultant.
