Its Christmas Eve, for those us that celebrate Christmas. I am sure many of you are rushing around to finalize everything before you join your family and friends for turkey and gift opening. The men may even be doing some last minute shopping! The baking is done, the turkey is in the fridge. The presents are…
Guest blog by Nicolle Germain, MBA Throughout history, communication has been critical to our success as humans. Whether it is in your personal or professional life, how you connect with people has a huge impact on your well-being. As humans have continued to create and discover, the way in which we interact with one another…
Guest blog by Nicolle Germain, MBA The world of consumerism is changing. Find out what you can do to combat the challenges associated with customer service in April’s X5 CROPS Report. Customer Satisfaction This month’s feature article is: The Customer Service Evolution (listed below). Risk Management A major aspect of managing risk is ensuring you are delivering…
