Social Media

05 06 '19

Delivering Great Customer Service Through Social Media

Delivering Great Customer Service Through Social Media If your business isn’t using social media for customer service, you are missing out on crucial opportunities to communicate with your customers, improve their experiences and stand out from your competition. With an estimated 3.2 billion Internet users around the globe and new social media channels surfacing all…

07 04 '16

How to Deliver Great Customer Service Using Social Media

If your business isn’t using social media for customer service, you are missing out on crucial opportunities to communicate with your customers, improve their experiences and stand out from your competition. With an estimated 3.2 billion Internet users around the globe and new social media channels surfacing all the time, it’s likely that most of…

10 10 '13

Putting Social Media to Work For You

Do you and your business have a social media marketing strategy? How active are you or your employees on social media? Perhaps you have not seen a significant return on your social media investment so you have decided to give up on its use entirely. Before giving up, did you really give it a chance…

23 08 '13

Playing at Social Media

Guest blog by Dennis Bridges, MBA “It’s a process” is the topic for this week’s blog and while I tend to be of the mindset that almost everything is a process. I want to focus on social media and more specifically LinkedIn. A staggering number of people today are engaged in social media, whether through…

17 04 '13

Tell Me Something I Don’t Know

Guest blog by Dennis Bridges, MBA Last week my colleague Mike Mack and I had an interesting conversation on the video clip: “Focus on the Buyer.” The video sparked our discussion surrounding more effective ways to sell and market to the current and future consumer.

Tag: Social Media