The first Thursday of each month features a “best of” X5 Management blog. The intent is to showcase and revisit some of our most popular blogs from the past. We hope you enjoy them! This is a very simple concept but many businesses struggle to consistently achieve it.
Whether a customer walks through your front doors, phones in or checks your companies website enquiring about your products or services, their experience regardless of the platform will form a lasting impression of your organization. This impression can create ripple effects as they form opinions on whether or not to conduct future business with you…
Most of us are looking for that secret formula for success and achievement and we want to shoot for the stars (or moon). Why is it that so many people make business success look so easy. Everything that they touch turns to gold. Is it a case of them “making” it look easy, or do…
Aloha and Happy New Year from Hawaii!! I can’t believe another year has come and gone and we are now starting the first day of 2015. I am ringing in the New Year by enjoying a bicycle tour on Hawaii – the Big Island. This is the 3rd day of our cycling tour with the adventure tour…
Its Christmas Eve, for those us that celebrate Christmas. I am sure many of you are rushing around to finalize everything before you join your family and friends for turkey and gift opening. The men may even be doing some last minute shopping! The baking is done, the turkey is in the fridge. The presents are…
As 2014 winds down and you prepare to gear up for a strong and successful 2015, have you thought about your customer service strategy in the New Year? Perhaps this may include asking customers for more feedback regarding your products or services and implementing some of their suggestions.
