Aloha and Happy New Year from Hawaii!! I can’t believe another year has come and gone and we are now starting the first day of 2015.  I am ringing in the New Year by enjoying a bicycle tour on Hawaii – the Big Island. This is the 3rd day of our cycling tour with the adventure tour…

Its Christmas Eve, for those us that celebrate Christmas. I am sure many of you are rushing around to finalize everything before you join your family and friends for turkey and gift opening. The men may even be doing some last minute shopping! The baking is done, the turkey is in the fridge. The presents are…

As 2014 winds down and you prepare to gear up for a strong and successful 2015, have you thought about your customer service strategy in the New Year? Perhaps this may include asking customers for more feedback regarding your products or services and implementing some of their suggestions.

We all have things to do or things left undone. Why? Can you think of items on your to do list that are outstanding? Why are the items still on the list? 
Are you too busy?
 Are you procrastinating? 
Did you over commit? What about a goal or dream that you have that is not yet…

With Thanksgiving, Halloween and Remembrance Day now behind us, we are already witnessing holiday commercials and the start of festive events. Yes, the holidays are approaching and many of us are prepared to bundle up, clear our visa cards and head out for our annual Christmas shopping spree to get that special something for those…

The first Thursday of each month features a “best of” X5 Management blog. The intent is to showcase and revisit some of our most popular blogs from the past. We hope you enjoy them! It’s Monday morning at 10:00 a.m. and your business is about to start the most important meeting of the week: the…

Its Small business week in Canada! Did you know that small and medium sized enterprises represent over 99% of all employer businesses and employ more than 60% of private sector workers? Organized by the business development bank of Canada, Small Business Week is a national celebration of entrepreneurs and their contribution to Canada’s economy. Each…

Happy New Year from sunny Mexico!  Wow, I can’t believe that 2013 is already behind us.  I am convinced that 2013 has been my best year yet both personally and professionally.  With that said, I am also excited that 2014 has arrived and expect that this year will be even better than the last. 

Guest blog by Nicolle Germain, MBA You’ve probably heard your whole life how hard work pays off and putting in an honest day’s work is important. But, my question to you is: Does Work Smarter NOT Harder really pay off?

This month’s CROPS Report has a focus on risk management.

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