Have you ever broken a promise? Most of us have at some point in time (whether you are open to admitting it or not). The dictionary defines the word Commit to Your Commitments ‘promise’ as a declaration that something will or will not be done. You might describe people that always keep their promises as…
Guest blog by Nicolle Germain, MBA Danke! Merci! Gracias! Maholo! Arigatô! Grazie! The word “thank you” can be said many ways – literally and figuratively.
Guest blog by Nicolle Germain, MBA The world of consumerism is changing. Find out what you can do to combat the challenges associated with customer service in April’s X5 CROPS Report. Customer Satisfaction This month’s feature article is: The Customer Service Evolution (listed below). Risk Management A major aspect of managing risk is ensuring you are delivering…
Guest blog by Nicolle Germain, MBA Effective teamwork is vital in and out of the workplace. The power of a group far surpasses the strength of one person alone.
Guest blog by Nicolle Germain, MBA Earlier this week, X5 Management was privileged to host Darren Hardy, a sharp business guru and Publisher of SUCCESS magazine, who stopped by Edmonton to share his personal stories about becoming a Super Achiever. One topic that resonated with me was when he described how failure and success are…
Guest blog by Nicolle Germain, MBA Have you ever found yourself saying: “Hindsight is 20/20”? I have definitely said it a few times in recent memory and this popular phrase sheds light on a great life lesson – the importance of reflection.