I grew up on a grain and cattle farm in central Alberta. Coming from a family farm business and rural community has always been something of which I am particularly proud.  During my regular visits back to my family farm to work and sometimes play, it is interesting to note the surrounding farm operations. Some…

I’m sure most of us have experienced a really great business presentation, witnessed athletes overcoming great odds, or taken in an unbelievable musical performance.  Often times we are awestruck at what these successful individuals accomplish and are capable of.   You may hear things like, “that person is a natural” or  “imagine what I could…

I’m sure most of us have experienced a really great business presentation, witnessed athletes overcoming great odds, or taken in an unbelievable musical performance.  Often times we are awestruck at what these successful individuals accomplish and are capable of.  You may hear things like, “that person is a natural” or  “imagine what I could do…

Those of us in business who rely on a committed and consistent customer base understand that customer satisfaction is critical to business success.  However, we live in a fast paced economy where keeping up with daily commitments is a struggle.  Finding time to develop the overall customer experience has to often be put on hold. …

In our latest video blog, Matt Graff talks about the importance of providing value to your customers, even before you’ve closed the sale. By proving your worth to current and potential customers, you gain their trust, this paving the way for a great working relationship. In the times when many businesspeople are hesitant to share and communicate…

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