We all have goals, whether they are short-term or long-term, personal goals, or business goals. Goals can help propel us to a better and more ideal place. This could be as simple as walking 10,000 steps every day or shedding a few unwanted pounds. The Importance of Goal Setting But the secret to reaching them…

Can you think of BIG customer service or sales goals you would really like to achieve as a part of your organization? What’s your ultimate sales goal? Maybe it’s landing that dream client you’ve been pursuing. Perhaps it’s increasing your monthly or annual sales. How about improving your level of customer service by following up…

When it comes to your sales management pipeline – efficiency is critical to your success. In this month’s X5 CROPS Report, we explore how operational efficiencies play a key role in your sales success. Customer Satisfaction When it boils down to the nitty gritty, your customer satisfaction has a lot to do with how enjoyable…

Guest blog by Dennis Bridges, MBA Occasionally I get questions about how we run our blog at X5 and seeing as this week’s topic includes marketing and operations, I figure it’s not a bad time to talk a little about that.

With summer well underway I am sure that the avid golfers have played many rounds already. They have thought about their first round for months.  Perhaps that took a lesson with a golf pro and tweaked their game.  It is likely that they hit the driving range many times and chipped onto practice greens again…

If you want your business to improve, change, or go to the next level what will it take to get there? Many factors will contribute to achieving the desired outcomes. Good people. A solid economy. Valued product. A steady flow of Customers. Good management decisions.

By definition, “state of mind” is a temporary psychological state. We have many triggers that may cause the temporary state. (Fear, stress, excitement, a big deal closes, loss of a key employee, health challenges, just to name a few) “Fears are nothing more than a state of mind” – (Napoleon Hill, author 1883-1970)

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