I read an article in 2014 suggesting that “empathy” will be the most sought after skill by employers by the year 2020. While the article speaks about careers and employment, the concept is applicable in our everyday life as well. Having said that, people often get empathy and sympathy confused. Sympathy: “the feeling that you…

The first Thursday of each month features a “best of” X5 Management blog. The intent is to showcase and revisit some of our most popular blogs from the past. We hope you enjoy them! Over the past year the team at X5 Management has facilitated many strategic planning sessions for organizations and companies looking to…

As you look to set and achieve big sales and revenue goals for 2015, one concern that may arise with your sales team is how to handle common sales objections.  Typical sales objections include: “your services cost too much; I’m ok with the way things are working right now; it’s too risky to change the way…

The first Thursday of each month features a “best of” X5 Management blog. The intent is to showcase and revisit some of our most popular blogs from the past. We hope you enjoy them! You’ve just had a seemingly great meeting with a prospective customer.   Now the big question becomeswhether or not to complete a proposal…

In this month’s Video Blog, Mike Mack highlights the 4 P’s of Effective Sales Management. Learn how Planning, Promoting, People, & Prioritizing affect your success in sales.

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