Therefore, the development of business silos is ultimately a leadership issue. Developing separate entities inside a business with their own managers, employees, goals, and metrics create this sense of division within a company. What are Business Silos? Unlike many terms in business jargon that seem to come and go with little lasting impact, business silos…

  Simply put, recognition in the workplace is defined as “the act of ensuring your employees feel appreciated and valued.” As simple as that definition might be, actually creating a culture of recognition in the workplace is a different thing entirely. Recognition in the workplace has changed over the years as an evolving generation of…

Is executive coaching important to organizational growth? The answer is a resounding yes. But the extent of this relationship might surprise you. Have you seen an Olympic calibre athlete who doesn’t have a coach? Of course not. It is a mix of athletic talent and coaching support that catapults athletes to the highest of competitive…

So many businesses work hard at finding new customers to sustain or grow their business. The reality is, it is harder and takes more effort to find new customers versus retaining existing ones. Simply put, you can’t underestimate the importance of customer retention. The process has to begin with analytics to learn your current customer…

We all agree the workplace is very different than it was in 2020. We may be working at home, some or all of the time. We’re working in casual clothing and may even participate in meetings with pets or children on our laps or at our feet. Employee priorities of what is expected of their…

Effective succession planning needs to be part of an organization’s culture. Everyone in the organization needs to believe it is best for ongoing organizational growth, employee’s professional growth, and to enable an organization to promote from within. After all, there is a direct correlation between succession planning and corporate performance, lower employee turnover and improved…

Employees are leaving their jobs in record numbers, according to a survey by Pulse of the American Worker, in what is being called the “great resignation”. The turnover, also known as a “turnover tsunami” has hit the hospitality and retail industry the hardest. Teams are more restless than ever before and looking for a change….

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